Login to live account

To discuss setting up a mini account relationship you may contact our customer support desk at support_au@ecntrade.com (Please specify a telephone number where you may be contacted). You can also call 02-8001-6631 or alternately ask for a callback.

Important Notices

Internet Trading

Since ECN does not control signal power, its reception or routing via Internet, configuration of customer's equipment or reliability of its connection, ECN shall not be liable for any claims, losses, damages, costs or expenses, including attorneys' fees, caused, directly or indirectly, by any breakdown or failure of any transmission or communication system or computer facility or trading software, whether belonging to ECN, customer, any market, or any settlement or clearing system when customer trades online (via Internet).

Telephone Orders

ECN is not responsible for disruption, failure or malfunction of telephone lines.

Quoting Errors

Should a quoting error occur due to a mistype of a quote or a misquote given by telephone and/or electronic means (including responses to customer requests), ECN is not liable for any resulting errors in Account Balances and reserves the right to make necessary corrections or adjustments on the Account involved. Any dispute arising from such quoting errors will be resolved on the basis of the fair market value, as determined by ECN, in its sole discretion, of the relevant Currency at the time such an error occurred. In cases where the prevailing market represents prices different from the prices ECN has posted on our screen, ECN will attempt, on a best efforts basis, to execute trades on or close to the prevailing market prices. These prevailing market prices will be the prices, which are ultimately reflected on the customer Statements. This may or may not adversely affect customer realized and unrealized gains and losses.

Voluntary Cancellation of Limit Orders

Cancellation by customer of limit orders can be effected only when the limit order has not yet been excuted and will be effective only when the order of cancellation in confirmed.

Trading Hours

ECN will accept orders for and execute Forex transactions during the following trading hours:18:00 hrs EST(23:00 GMT) Sunday to 16:00 hrs EST(21:00 GMT) Friday.

Confirmed Orders May NOT be Modified or Rescinded

All orders that have been confirmed as executed for an account shall not be subject to withdrawal, cancellation or amendment in any manner or for any reason.

Risk Disclosure

Due to volatility and uncertainly in financial markets, risk is an inevitable factor accompanying potential returns. Under certain circumstances or due to extraordinary events, investors might not have their principals returned. Therefore, we advise you to fully understand the risks involved in financial vehicles before making an investment. If necessary, independent financial or legal advisory is recommended. At ECN Trading, we provide you optimal trading platform and trading advisory in our best efforts and according to laws and regulations related to the foreign exchange market. Trading advisory we provide is our sincere analysis suggestions. We do not, however, in anyway guarantee profits or accuracy of our market analysis